Your Support Request has been forwarded to our Support team and has been slotted according to your Service Plan.
You can upgrade at any moment to receive a higher Level of Service by getting in touch with us through the chat on this page.
Please have a look at the information below in order to make this experience as smooth as possible.
First Response Times Overview
Bronze Service & Support
Silver Service & Support
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White-Glove Service & Support
If you are not on a Platform Care Plan then your request follows our Technical Support Delivery Rules for Self Service Plans as outlined in Schedule A of our Terms of Service.